Everything you need to know.

A standard 15-minute video consultation with one of our Australian GPs is a flat $89. Longer and specialty appointments are listed in our Schedule of Fees.

Book online or by phone, choose a time, complete payment, and you'll receive a confirmation email and SMS with a video link. At your appointment time, click the link — your doctor appears on screen. You'll need a device with a camera, microphone and an internet connection.

Our telehealth consultations do not attract a Medicare rebate, because we don't see patients in a physical clinic. This is part of what allows us to keep care private and unhurried.

Yes. After your consult we can send an eScript to your phone if you have a Medicare card, or send the prescription directly to a pharmacy of your choice. Please note we do not prescribe Schedule 8 medications.

Yes. Our GPs regularly write referrals for specialists, imaging and pathology. Referrals can be emailed to you or sent directly to your specialist or clinic.

Yes — any location in Australia with a Wi-Fi or mobile data connection. Our doctors only consult with people within Australia.

No. You can book and speak to one of our online GPs without a Medicare card. If you need a prescription, we'll send it directly to your chosen pharmacy.

For emergencies and serious medical conditions, please call 000 or attend your nearest emergency department. We also can't prescribe Schedule 8 or addiction medications — please see your usual doctor in person for these.