SERVICE TYPES

Just the care you need

Private Medical is a premium, privately billed telehealth service. Our fees are set out below, along with the types of medical concerns each telehealth appointment type suits.

Experience the Private Medical - Premium GP Telehealth Difference

Private, confidential and secure
Face to face GP telehealth appointments via video only
Experienced Australian-registered GPs
Unhurried telehealth to discuss your medical concerns
Telehealth appointments available Australia-wide
No waiting room, no commute
Available 7 days per week including after hours, weekends and public holidays
Average 4.8 / 5 star patient rating

Choose the GP Telehealth appointment type that is right for you:

Standard GP Telehealth Consultation

Up to 15 Minutes

AUD $89

An online consultation with a qualified telehealth doctor who reviews your medical history and presenting problem as required. Your doctor discusses your symptoms and signs, advises on diagnosis and management, orders any tests and investigations, and prescribes medication, if required. Our telehealth doctor fees also cover referrals to other practitioners, any certificates you need and arranging your follow ups.

Good for

General medical concerns including colds, flu and fevers
Ear, throat and sinus infections
New and repeat prescriptions
Medical certificates
Skin rashes and infections
Pathology and test requests

Book Now Or call 135 001

Long GP Telehealth Consultation

Up to 30 minutes

AUD $159

A longer appointment for complex or multiple concerns. There is time to review your history in depth and discuss diagnosis and management, order tests, prescribe medication, arrange specialist referrals and certificates, if required and plan your follow-up.

Good for

Complex or ongoing medical conditions
New chronic disease reviews and follow ups
Multiple health concerns
Family and children's health
Specialist referral letters
Results and investigation reviews

Book Now Or call 135 001

Mental Health Consultation

Up to 15 Minutes

AUD $89

We all face difficult times, and you don't have to manage them alone. If it isn't an emergency, speaking with a doctor is a good first step.

Your GP will assess what support you need, which may include:

A mental health assessment
Referral to a psychiatrist or other mental health professional
A prescription for medication to treat depression or anxiety, if required.

Good for

Anxiety and stress
Low mood and depression
ADHD concerns
Medication for mood and anxiety
Psychologist and psychiatrist referrals
Mental health assessment

Book Now Or call 135 001

Overseas Visitors/Tourists

Up to 15 Minutes

AUD $109

For visitors and tourists in Australia without a Medicare card. Your GP reviews your history and symptoms and advises on diagnosis and management, orders tests, prescribes medication, and arranges referrals, certificates, if required and follow-up.

Medicare rebates are available.

Good for

Travellers and tourists in Australia
Illness while away from home
Prescriptions without a Medicare card
Interpreter-supported telehealth appointments available (250+ languages)
Certificates for travel insurance
Advice, tests and referrals

Book Now Or call 135 001

Medicated Weight Loss

Up to 30 Minutes

AUD $159

Medical support for patients seeking lasting weight loss.

At your first appointment the doctor reviews your questionnaire and history, discusses suitable options, and arranges any blood tests, investigations or referrals. A review appointment then confirms your treatment plan and sets up your follow-up programme.

Medicare rebates are available.

Good for

Medically supported weight loss
Weight loss medication options
Blood tests and investigations
Weight-related health risks
Review and follow-up programme
Tailored treatment plans

Book Now Or call 135 001

Healthy Lifestyle Consultations

Up to 15 Minutes

AUD $89

Hair Restoration:

Hair loss affects both men and women, with male pattern baldness the most common form. Alongside long-established oral treatments, there are now topical options that work well with fewer side effects. Our experienced Private Medical doctors are able to assist and can guide you to an appropriate therapy.

Smoking Cessation:

Your body starts repairing itself as soon as you quit, at any age. Your doctor will help you recognise your triggers and discuss prescription treatments, many supported under Medicare, to help you stop. Our doctors can guide you through this and provide you with resources you need to live your best life.

Good for

Male and female hair loss
Hair restoration treatments
Quitting smoking

Book Now Or call 135 001

Medical Assessment Report Appointments

30 mins

AUD $159

A 30 minute appointment for GP letters and reports. Supporting documentation is required — please email it to [email protected] before your consultation.

What our Online GPs can assist with:

Superannuation early access letters — for dental, IVF, bariatric, reconstructive or mental health treatment, working alongside our Superannuation Access Partners.
Centrelink medical certificates, Disability Support Pension and Carer Payment reports.
Insurance and legal reports, including travel and basic life insurance clearances.
Educational support reports for school or university accommodations and special consideration

Some assessments require a physical examination or more than one consultation, and these appointments are not eligible for Medicare rebates.

If you are not sure if you are eligible and/or would like some more information, please call our team on 135 001.

Good for

Superannuation Early Access GP Letters
Centrelink/Disability Support Assessments
Insurance & Legal Reports
Educational Support Reports

Book Now Or call 135 001

How Private Medical GP Telehealth Appointments Work

Step 1

Go to our booking portal

Book your telehealth appointment online by clicking the Book Now button.

Step 2

Select your day, time and appointment type

Select the day, time and appointment type that you would like.

Step 3

Enter your details and confirm

Enter your details, review the booking details and confirm.

Step 4

Pay for your consultation

You will then be able to process your credit card payment for your telehealth consultation.

Step 5

Receive your confirmation and video link

Once payment has been made, you will be sent an email and an SMS with the confirmation details, as well as a link to join your video consultation.

Step 6

Join your telehealth consultation

To join your telehealth consultation, simply click on the link that you were sent at the time of your appointment and the GP will appear via a video to speak with you face to face. Your telehealth appointment is unhurried so you will be able to discuss your medical concerns with your GP.

Please note: You will need to ensure your device has a working camera, speakers, and a microphone.

Or You Can Book Your Telehealth Appointment Over the Phone:

If you would prefer to book your telehealth appointment over the phone instead, please contact us on 135 001 and our staff will advise you about next steps.

Following your Telehealth consultation, the doctor can send prescriptions, referrals, medical certificates etc. as required.

Payments and cancellations

Your telehealth appointment fee must be paid via credit card at the time of booking. Cancel with 24 hours' notice or a cancellation fee applies. A full tax invoice receipt is provided after every consultation.

Private Telehealth & Medicare rebates

We are a private telehealth service and payment will be required prior to your virtual consultation with one of our doctors. Bulk billed services are not available through this service, and currently the majority of Medicare items are not available via telehealth, however exceptions do apply for: Babies under 12 months of age. If you would like to discuss your eligibility for Medicare coverage, please contact our admin staff on 135 001 for the most up to date advice.

ASAP Care

Prompt telehealth appointments for urgent (non-emergency), everyday medical concerns. In an emergency, dial 000.

General Health & Wellness

Preventive care, lifestyle support and wellbeing consultations.

Chronic Care

Ongoing support and reviews for long-term health conditions.

If you have any questions about telehealth appointment services and fees, please contact us.

Book Now Or call 135 001

Speak with an Australian GP today.

From $89 for a 15-minute consult. Doctors available 7 days, Australia-wide.

Book Your Consult Or call 135 001